Testimonials – Cooling Articles

“Good” – Charles Y.

“Efficient, thorough, everything explained.” – Terry S.

“Technician was friendly and performed the service efficiently despite the rain.” – Richard T.

“The technicians came promptly and immediately got to work. Both technicians wore masks at all times and were careful to keep social distance. I was told that my units were working well, which matches my experience. The indoor technician cleaned the filters and vacuumed the indoor units. He noticed that one of my remotes needed…

“The technician Danny was thorough. Excellent experience again with Chaves!” – Tony N.

“Service person was efficient, masked, & polite. He did what he needed to do in an efficient & professional manner.” – Forman F.

“Always pleased with your techs. They take time to make certain you are satisfied, and kind enough to answer questions.” – Jayne E.

“Very friendly did good job!” – Maria R.

“Today Al Gibb came to service our main Air-Conditioning unit as well as four Mitsubishi units. He was fantastic. He arrived punctually at the estimated time given, he was exceedingly polite, and (given our current circumstances) he was appropriately cautious about all interactions with our family. I am also convinced he did a thorough and…

“Fine experience very polite serviceman.” – Margaret S.

“Tech was on time, was polite, was careful, and got the job done. Can’t ask for more.” – David W.

“Fine” – Tom P.

“Was able to answer my questions regarding compatibility and installation of a smart thermostat” – Mario P.

“It was my first time having someone come from between 10 – 12, as I usually have the first appointment in the morning. As I was having a tea party, it was important that the serviceman come on time and he did. You always have lovely, well trained young men, who come to the house,…

“Very efficient, thorough and polite.” – Carol M.

“Today I had my yearly maintenance for my A/C. Albert was prompt, friendly and very efficient. He did tell me that my pump was running slowly. He showed me the pump, explained in detail how it worked. He showed me the safety backup, and felt it was fine for me to wait until my next…

“The serviceman was excellent. He took the time to go over everything he did. He knew his “stuff”.” – Gene L.

“Mark was probably the most knowledgeable, careful, and thorough CHAVES technician I have ever had. He said that he has been working for you since 2004, and it showed. He explained and answered every question I had. I will be asking for him by name in the future! I certainly hope you will use this…

“Always a pleasure to have one of your technicians checking the system!” – Elizabeth K.

“The young man who did the service for me today was very polite, helpful, and knowledgeable. I have been using Chaves for many many years. I am always happy with this service.” – Jean M.

“Great service…….on time, efficient and professional!” – Joan L.

“As always with this company, a very efficient, pleasant, and on-time service call, this time with a knowledgeable technician named TJ. This company simply does a good job and does it with a bit of old fashioned work ethics.” – Len Z.

“I have been on a contract with Chaves for several years now for both my AC and furnace. The folks they send in for maintenance are great and very well trained in their field. I would recommend Chaves to anyone and give them a ***** rating. Well done! Thanks! – Mary (Betsy) Kurbs”

“We are more than pleased with the cleaning service performed this morning on our Mitsubishi Electric Cooling & Heating system. Technician, Richard Rumson, went above and beyond to make sure our unit was cleaned and working like new. He took extreme care in his operation, and worked neatly and methodically from beginning to end. Richard…

“Efficient and thorough. Very happy with the service and being informed about how the system was performing. A happy customer.” – Fred D.

“Esan performed our annual a/c maintenance today. He did an outstanding job. He is polite, friendly, professional and neat. He also took the time to thoroughly explain our maintenance plans options. He is a wonderful asset for your company.” – Andy W.

“I have had Richard several times as the tech do furnace and AC maintenance. I just want to say, he goes the extra mile….he is the BEST! Always pleasant, courteous, and explains everything to me. I couldn’t be more pleased! Thank you Richard…you rock!” – Deb D.

“Ricky explained the new service plan and helped me choose the best one for my needs. He serviced both my gas forced-air heating system and my central AC system. A few things came up during the maintenance and he explained what needed to be done and why. He also answered a few questions for me.…

“I had an emergency with my air conditioner system, called the company they were fast and efficient to solve the problem. The company sent to my home a very experienced professional, who was patient to explain what was going on, how I could prevent that from happening again, and did a very careful and well…

“I wanted you to know that your service man Esan was excellent as always and I appreciate his expertise. He was very thorough and explained to me everything he did as he worked through it. I now have a better appreciation for what my yearly service does for the efficiency and life span of my…

“Chaves HVAC was a strong referral from my prior company. As a first time customer they provided prompt and efficient response to repair my leaking AC. The tech had the expertise to identify the problem quickly, keeping me informed of what was needed and the cost. A very good first impression.” – Ken B.