Testimonials – Air Conditioners Articles

Air Conditioner Maintenance in Hopkinton, MA 01748

September 15, 2020

“Good” – Charles Y.

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Air Conditioner Maintenance in Acton, MA 01720

August 28, 2020

“Efficient, thorough, everything explained.” – Terry S.

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Air Conditioner Maintenance in Hudson, MA 01749

August 27, 2020

“Technician was friendly and performed the service efficiently despite the rain.” – Richard T.

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Air Conditioner Maintenance in Maynard, MA 01754

August 7, 2020

“The technicians came promptly and immediately got to work. Both technicians wore masks at all times and were careful to keep social distance. I was told that my units were working well, which matches my experience. The indoor technician cleaned the filters and vacuumed the indoor units. He noticed that one of my remotes needed…

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Air Conditioner Maintenance in Marlborough, MA 01752

August 7, 2020

“The technician Danny was thorough. Excellent experience again with Chaves!” – Tony N.

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Air Conditioner Maintenance in Framingham, MA 01701-3661

August 6, 2020

“Service person was efficient, masked, & polite. He did what he needed to do in an efficient & professional manner.” – Forman F.

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Air Conditioner Repair in Wayland, MA 01778

August 5, 2020

“Your team is always wonderful. Kind, efficient, helpful, & more. Chaves installed our original HVAC system when we built our house over 20 years ago & have been doing routine maintenance annually ever since. And if there’s a problem, they send someone here pretty quickly. I recommend them highly!” – Katherine S.

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Air Conditioner Maintenance in Hudson, MA 01749

July 27, 2020

“Always pleased with your techs. They take time to make certain you are satisfied, and kind enough to answer questions.” – Jayne E.

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Air Conditioner Maintenance in Hudson, MA 01749

July 23, 2020

“Very friendly did good job!” – Maria R.

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Air Conditioner Maintenance in Stow, MA 01775

July 16, 2020

“Today Al Gibb came to service our main Air-Conditioning unit as well as four Mitsubishi units. He was fantastic. He arrived punctually at the estimated time given, he was exceedingly polite, and (given our current circumstances) he was appropriately cautious about all interactions with our family. I am also convinced he did a thorough and…

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Air Conditioner Maintenance in Hudson, MA 01749

July 9, 2020

“Fine experience very polite serviceman.” – Margaret S.

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Air Conditioner Maintenance in Marlborough, MA 01752

June 25, 2020

“Tech was on time, was polite, was careful, and got the job done. Can’t ask for more.” – David W.

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Air Conditioner Maintenance in Shrewsbury, MA 01545

June 24, 2020

“Fine” – Tom P.

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Air Conditioner Maintenance in Westborough, MA 01581

June 22, 2020

“Was able to answer my questions regarding compatibility and installation of a smart thermostat” – Mario P.

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Air Conditioner Repair in Hudson, MA 01749

June 22, 2020

“My experience with Chaves today was nothing short of stellar. The owner of the company made it his personal business to come out and repair our air conditioning system when he found out that we had a child who suffered from extreme asthma, and he did this during an extremely hot and humid time when…

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Air Conditioner Repair in Concord, MA -1742

June 19, 2020

“The owner came out to repair our air conditioner on the same day we called in with a problem. He methodically reviewed the problem and quickly determined the needed solution which he then implemented. The air conditioner is now working fine. Outstanding service!” – Paul L.

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Air Conditioner Repair in Sudbury, MA 01776

June 19, 2020

“Prompt courteous repair service” – Ursula L.

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Air Conditioner Maintenance in Hudson, MA 01749

June 18, 2020

“It was my first time having someone come from between 10 – 12, as I usually have the first appointment in the morning. As I was having a tea party, it was important that the serviceman come on time and he did. You always have lovely, well trained young men, who come to the house,…

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Air Conditioner Maintenance in Sudbury, MA 01776

June 17, 2020

“Very efficient, thorough and polite.” – Carol M.

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Air Conditioner Maintenance in Hudson, MA 01749

June 15, 2020

“Today I had my yearly maintenance for my A/C. Albert was prompt, friendly and very efficient. He did tell me that my pump was running slowly. He showed me the pump, explained in detail how it worked. He showed me the safety backup, and felt it was fine for me to wait until my next…

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Air Conditioner Repair in Framingham, MA 01701

June 9, 2020

“TJ located and fixed the problems. Still need to do the heating service” – Sandra W.

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Air Conditioner Maintenance in Hudson, MA 01749

June 5, 2020

“The serviceman was excellent. He took the time to go over everything he did. He knew his “stuff”.” – Gene L.

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Air Conditioner Maintenance in Hudson, MA 01749

June 5, 2020

“Mark was probably the most knowledgeable, careful, and thorough CHAVES technician I have ever had. He said that he has been working for you since 2004, and it showed. He explained and answered every question I had. I will be asking for him by name in the future! I certainly hope you will use this…

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Air Conditioner Repair in Acton, MA 01720

May 30, 2020

“Service provider was extremely helpful.” – Jane m.

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Air Conditioner Repair in Lancaster, MA 01523

May 28, 2020

“We were very happy with the service from TJ Swanfeldt. He was able to fix our air conditioning unit very quickly. We were afraid we were going to need a new unit. We called in the morning and were serviced before 6:00 PM. We were very pleased.” – Anthony D.

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Air Conditioner Maintenance in Marlborough, MA 01752

May 27, 2020

“Always a pleasure to have one of your technicians checking the system!” – Elizabeth K.

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Air Conditioner Maintenance in Hudson, MA 01749

May 27, 2020

“The young man who did the service for me today was very polite, helpful, and knowledgeable. I have been using Chaves for many many years. I am always happy with this service.” – Jean M.

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Air Conditioner Maintenance in Marlborough, MA 01752

May 26, 2020

“Great service…….on time, efficient and professional!” – Joan L.

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Air Conditioner Maintenance in Holliston, MA 01746

May 20, 2020

“As always with this company, a very efficient, pleasant, and on-time service call, this time with a knowledgeable technician named TJ. This company simply does a good job and does it with a bit of old fashioned work ethics.” – Len Z.

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Air Conditioner Repair in Hudson, MA 01749

May 4, 2020

“Fast service Found the issue very fast and fixed took1/2 hour max. Thank You” – Rich C.

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Air Conditioner Installation in Hudson, MA 01749

January 9, 2020

“From meeting with Nelson at the start, to Mark and his two other worker the experience was great. Nelson provided me with valuable information that 3 other companies had not and also agreed with me about issues I felt were important. Mark from installation is a very hard worker who communicates frequently to see where…

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Air Conditioner Maintenance in Hudson, MA 01749

October 28, 2019

“I have been on a contract with Chaves for several years now for both my AC and furnace. The folks they send in for maintenance are great and very well trained in their field. I would recommend Chaves to anyone and give them a ***** rating. Well done! Thanks! – Mary (Betsy) Kurbs”

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Air Conditioner Maintenance in Fitchburg, MA 01420

September 13, 2019

“We are more than pleased with the cleaning service performed this morning on our Mitsubishi Electric Cooling & Heating system. Technician, Richard Rumson, went above and beyond to make sure our unit was cleaned and working like new. He took extreme care in his operation, and worked neatly and methodically from beginning to end. Richard…

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Air Conditioner Repair in Clinton, MA 01510

August 13, 2019

“Chaves has always been great. Customer service and techs are all friendly, knowledgeable and fair pricing. Even during emergency repairs in arctic temps during the holidays and in a heatwave! Highly recommend!” – Kim & Matt B.

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Air Conditioner Maintenance in Hudson, MA 01749

May 20, 2019

“Efficient and thorough. Very happy with the service and being informed about how the system was performing. A happy customer.” – Fred D.

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Air Conditioner Maintenance in Boylston, MA 01505

May 16, 2019

“Esan performed our annual a/c maintenance today. He did an outstanding job. He is polite, friendly, professional and neat. He also took the time to thoroughly explain our maintenance plans options. He is a wonderful asset for your company.” – Andy W.

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Air Conditioner Maintenance in Marlborough, MA 01752

May 3, 2019

“I have had Richard several times as the tech do furnace and AC maintenance. I just want to say, he goes the extra mile….he is the BEST! Always pleasant, courteous, and explains everything to me. I couldn’t be more pleased! Thank you Richard…you rock!” – Deb D.

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Air Conditioner Installation in Worcester, MA 01606

October 29, 2018

“We had an excellent experience with Chaves for our AC install. From our initial inquiry to the final call to pay the invoice, we experienced superior customer service. The time spent to educate us on the products and services so we could make an informed decision went above and beyond. I really can't say enough…

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Furnace and Air Conditioner Service in Southboro, MA 01772

September 6, 2018

“Impressed by Larry's work ethics. He checked Furnace and A/C” – Maureen V.

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Air Conditioner Repair in Hudson, MA 01749

July 5, 2018

“Special thanks to the team at Chaves for wonderful service – from my initial call into the office to report AC issues during the heat wave, to the technician's articulate and pleasant nature during the repair. During a period of high call volume due to extreme heat it's easy to let stress impact your serviceability,…

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Air Conditioner Repair in Boylston, MA 01505

July 4, 2018

“We have two separate central A/C units serving our home. When one of the units failed two years ago we called a well respected local repair/installation HVAC company (not Chaves) who performed the repair (a dead capacitor). Earlier this year Chaves was low bidder on a new furnace for our home and did a great…

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Air Conditioner Maintenance in Maynard, MA 01754

May 3, 2018

“Ricky explained the new service plan and helped me choose the best one for my needs. He serviced both my gas forced-air heating system and my central AC system. A few things came up during the maintenance and he explained what needed to be done and why. He also answered a few questions for me.…

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Air Conditioner Maintenance in Hudson, MA 01749

September 25, 2017

“I had an emergency with my air conditioner system, called the company they were fast and efficient to solve the problem. The company sent to my home a very experienced professional, who was patient to explain what was going on, how I could prevent that from happening again, and did a very careful and well…

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Air Conditioner Maintenance in Northborough, MA 01532

August 15, 2017

“I wanted you to know that your service man Esan was excellent as always and I appreciate his expertise. He was very thorough and explained to me everything he did as he worked through it. I now have a better appreciation for what my yearly service does for the efficiency and life span of my…

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Air Conditioner Repair in Hudson, MA 01749

August 9, 2017

“Called and got a service tech to come to my home within a few hours. I was impressed with the woman who answered the phone; she was very helpful and professional. She told me what to expect and that is exactly how things were done. "Dan" the tech, arrived when expected. He diagnosed and completed…

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Air Conditioner Installation in Westborough, MA 01581

August 8, 2017

“Joe, meant to contact you earlier to let you know that we were pleased with the installation of the second story furnace and air conditioner. Your installation team was very nice and easy to have in the house (important), and the electrician and gas guys were also very nice. Actually, the electrician replaced a GFI…

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Air Conditioner Installation in Hudson, MA 01045

August 8, 2017

“I wanted to follow-up on an AC request I made a month or so back – we tried unsuccessfully to revive our old system and worked with several different companies to get the repairs and estimates, etc during the process. I won’t bash anybody on here of the companies that deserve a bit of bashing…

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Air Conditioner Maintenance in Shrewsbury, MA 01545

August 8, 2017

“Chaves HVAC was a strong referral from my prior company. As a first time customer they provided prompt and efficient response to repair my leaking AC. The tech had the expertise to identify the problem quickly, keeping me informed of what was needed and the cost. A very good first impression.” – Ken B.

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Air Conditioner Replacement in Shrewsbury, MA 01545

August 3, 2017

“The team that showed up was courteous, clean, and explained everything. TJ was really great.” – Shannon C.

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Air Conditioner Repair in Hudson, MA 01749

July 24, 2017

“Dave Piper came promptly and he very efficiently diagnosed the air conditioner problem as a dirty coil and burnt wire. Dave repaired the AC quickly and professionally. I give 5 stars for an excellent, highly competent Chaves employee, Dave Piper. * I am a loyal Chaves customer since 2008″ – Colleen R.

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Extremely Patient And Helpful During Our Very Stressful Time

July 11, 2016

“I just wanted to let you know how wonderful your service technicians were to me on Sunday. We had a frozen coil in the air handler in the attic and both technicians I talked with were extremely patient and helpful during our very stressful time.  I am very happy that we have Chaves to call…

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