Testimonials – Furnaces Articles

Gas Furnace Maintenance in Hudson, MA 01749

December 14, 2020

“Professional and courteous.” – Karen M.

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Gas Furnace Maintenance in Marlborough, MA 01752

November 9, 2020

“This was just my annual check on the heating system. I appreciated the e-mail telling the technician was on his way. When he arrived he was friendly and requested I bump up the thermostat so he could run the tests. He was quick despite having to climb up and down the pull-down stairs to the…

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Gas Furnace Replacement in Sudbury, MA 01776

October 21, 2020

“Fast estimate. Excellent price. Installed new gas combo boiler/water heater in 2 days. The installation team was efficient, friendly, and professional. Couldn’t be happier with the installation!. I will be using Chaves for HVAC from now on.” – Jim R.

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Gas Furnace Maintenance in Hudson, MA 01749

October 18, 2020

“Very good performance.” – Miriam J.

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Gas Furnace Maintenance in Hudson, MA 01749

October 6, 2020

“With permission, they arrived before appointment time. They replaced the filter and checked the heating system. Both gentlemen were polite and friendly.” – Alan R.

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Gas Furnace Maintenance in Marlborough, MA 01752

October 5, 2020

“Dwayne arrived on time. He was very polite and professional. He and his assistance started the furnace tune-up immediately and completed all of the necessary tasks promptly. Dwayne informed us that the boiler was in working order.” – Michael M.

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Gas Furnace Repair in Stow, MA 01775

May 11, 2020

“Technician was terrific.” – patricia w.

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Gas Furnace Repair in Hudson, MA 01749

April 27, 2020

“Chaves had a repairman here within an hour to fix our furnace on a Saturday. The problem was quickly diagnosed and fixed promptly. We highly recommend their services.” – Warren E.

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Gas Furnace Installation in Marlborough, MA 01752

December 14, 2019

“Chaves as always demonstrates the best in customer service and professionalism. A reflection of their management from top down (Hudson, MA location). We have been customers for 22 years. Thank you!” – Ray C.

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Gas Furnace Maintenance in Hudson, MA 01749

December 13, 2019

“Mike had had a busy day, arriving a bit late. Explained when I had to leave to go elsewhere, he noted that the furnace checkup could be done in that time frame. Which indeed it was. He was polite, concerned, and efficient. He explained clearly what he had done and was willing to answer questions.…

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Gas Furnace Maintenance in Ashland, MA 01721

October 10, 2019

“Excellent service! Mr. Babtista did a great job. He is a true professional and a gentleman.” – Tony M.

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Gas Furnace Maintenance in Hudson, MA 01749

March 13, 2019

“Matthew and Daniel did an excellent job explaining the maintenance contract and the service being performed on my gas furnace. I've been with Chaves for over 16 years and have always been pleased.” – Paul C.

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Furnace Repair in Hudson, MA 01749

February 15, 2019

“Professional, efficient, informative, and reasonably priced. Very pleased and impressed with my service call today. Thank you!” – Michael t.

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Gas Furnace Maintenance in Sudbury, MA 01776

November 29, 2018

“Service was simple and easy!” – Diane J.

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Gas Furnace Repair in Hudson, MA 01749

November 22, 2018

“We called your emergency service early Thanksgiving morning, a VERY cold day. The answering service greeted us courteously and indicated that a service person would call shortly. That is exactly what happened. Within the hour, Esan was here. He promptly found and fixed the problem. Esan presented as a polite and knowledgeable service technician. We…

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Gas Furnace Repair in Maynard, MA 01754

October 26, 2018

“I found everyone at Chaves I dealt with to be very customer-focused and technically sophisticated. From making the appointment with the front office, to the excellent work performed by the technician Olusola Esan to the billing/pricing information Donna provided. I would recommend them without qualification!” – Ilene R.

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Furnace Maintenance in Hudson, MA 01749

October 8, 2018

“Had scheduled time for furnace annual maintenance, office called to say technician could came early, that was great. Technician was extremely professional, efficient to complete service in a timely manor.” – Barry B.

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Gas Furnace Repair in Westford, MA 01886

September 26, 2018

“Richard did a great job of replacing a significant component of our Trane furnace under the extended Trane warranty. Thanks Richard” – steven H.

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Gas Furnace Maintenance in Framingham, MA 01702

September 25, 2018

“The service performed by Richard, very thorough and knowledgeable.” – Gerald H.

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Furnace and Air Conditioner Service in Southboro, MA 01772

September 6, 2018

“Impressed by Larry's work ethics. He checked Furnace and A/C” – Maureen V.

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Gas Furnace Repair in Marlborough, MA 01752

April 18, 2018

“Will H. was just at the house troubleshooting a gas smell that turned out to be a large birds nest clogging the flu pipe, he cleaned it out and replaced the flu cap on the roof to prevent future nests. Will was very professional, knowledgeable and personable and didn't mind me looking over his shoulder…

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Gas Furnace Repair in Concord, MA 01742

March 27, 2018

“Excellent response time. Quick turnaround on the needed part. Timely and professional installation. These people understand the importance of customer service.” – R S.

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Gas Furnace Repair in Sudbury, MA 01776

February 21, 2018

“Chaves responded quickly to resolve a failure of my gas furnace. Effectively diagnosed the problem and sent technician to do the repair in less than one day.” – Robert L.

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Gas Furnace Replacement in Wayland, MA 01778

February 5, 2018

“Job well done! We had a little miscommunication regarding when payment was due. I thought it was fair to pay, in full, after the inspections. Again, job well done and I would both refer and call on you again. Thanks, Steve” – Stephen F.

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Gas Furnace Installation in Hudson, MA 01749

February 2, 2018

“Good experience with sales, installation team and followup.” – Robert D.

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Gas Furnace Replacement in Hudson, MA 01749

January 12, 2018

“My entire experiece with Chaves was excellent. We had problem with fernace in on cold morning and we called. They called back in a few hours and sent someone to examine the problem, they told us how to get by exsiting problems and backup options. On second day, they sent someone to evaluate the situation…

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Gas Furnace Replacement in Hudson, MA 01749

December 23, 2017

“Picked the right company. In and out in less than four hours” – Thomas S.

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Gas Furnace Replacement in Marlborough, MA 01752

December 8, 2017

“Mike and Al replaced my furnace, installed a new central ac system, and also installed a new humidifier. These guys did an excellent job – my furnace was original to my home built in the 70's so it was somewhat of a tricky install – and they did an amazing job in a very timely…

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Gas Furnace Installation in Marlborough, MA 01752

October 31, 2017

“Service was fast, clean and efficient. I was pleasantly surprised at how quickly I was able to get an installation appointment. The two technicians from Chaves (I believe one was TJ, and I missed the other's name) were friendly, professional, worked faster and cleaner than expected, and were very respectful of my home. I'd highly…

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Gas Furnace Replacement in Maynard, MA 01754

October 25, 2017

“The complete replacement of two HVAC systems went very smoothly. From the proposal process through to the initial startup the Chaves team has been professional, courteous, and respectful of my questions and requests. I am very satisfied with the workmanship of the installation and the followup help with the MassSave rebates.” – Don A.

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Gas Furnace Replacement in Marlborough, MA 01752

October 24, 2017

“I want to thank Chaves for the professional work they performed installing our totally new HVAC system. The entire installation was completed in one day, as Joe Chaves had promised. The installers were neat, efficient, and courteous. We are thrilled with the efficient performance of the TRANE system. Joe even completed the required paperwork for…

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Gas Furnace Installation in Littleton, MA 01460

October 14, 2017

“Had Chaves as my HVAC provider for 16 yrs. Theyve installed AC and a new furnace. They are all prompt, honest, neat and efficient. Every service person has been great and theyve rescued me a few times at horrible hrs. Cant say enough about how good they are” – Marie R.

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Gas Furnace Maintenance in Hudson, MA 01749

September 26, 2017

“Jacob took care of my furnace tune up. He is a very knowledgeable technician who took care of my service in a very professional and respectful manner. Jacob is mature beyond his years and has excellent people skills.” – John H.

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Gas Furnace Maintenance in Marlborough, MA 01752

September 25, 2017

“To Chaves Customer service, I just want to thank Chaves Heating & A/C, for the recent heating maintenance service you have provided to our home today. We have used Chaves Heating since 2010 for all our home needs and they go above and beyond the call of service. They have an excellent crew that are…

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Gas Furnace Installation in Marlborough, MA 01752

September 21, 2017

“Everything went faster than we expected and without a hitch. Installers arrived on time and did a great job and cleaned up when finished. The whole process was very efficiently done. We are happy to recommend Chaves to others and have done so.” – George G.

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Excellent Job

December 13, 2016


“Service second to none. Installed same day with concern for heat in our home in the middle of winter. Excellent job.” -S.S.

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We Appreciate Good Service When We Get It

November 9, 2016

“I am writing to tell you about the great service we received from one of your technicians. He was the only technician out of 5 from 2 different companies that was able to figure out what was wrong with our heating system after a 2 year struggle. The technician asked all the right questions and…

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