Testimonials – Maintenance Articles

Air Conditioner Maintenance in Marlborough, MA, 01752

April 27, 2021

“All service was very professional from beginning to end. Our technician, Esan Olusola, was very knowledgeable, made things very clear, and was very efficient. Thank you for the attention to detail all the way along.”

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Air Conditioner Maintenance in Hudson, MA, 01749

April 8, 2021

“Had Danny and Corey tune up/service AC unit on 4/8/21. They were professional, friendly and very helpful! Excellent service from both and always from Chaves!”

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Boiler Maintenance in Framingham, MA 01701

February 27, 2021

“Excellent. On time. Professional. Helpful. Answered questions about other services: gas fed generator”

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Gas Furnace Maintenance in Lincoln, MA 01773

February 11, 2021

“Great service and expert advice, as always. Have been with Chaves for 21 years and extremely happy with the Trane system they installed and their service/maintenance. The best.”

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Gas Furnace Maintenance in Hudson, MA, 01749

February 10, 2021

“Polite, professional, and extremely kind to this senior! Thank you.”

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Gas Furnace Maintenance in Hudson, MA 01749

December 14, 2020

“Professional and courteous.”

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Boiler Maintenance in Ashland, MA 01721

November 18, 2020

“Thank you!” – Neil F.

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Gas Furnace Maintenance in Marlborough, MA 01752

November 9, 2020

“This was just my annual check on the heating system. I appreciated the e-mail telling the technician was on his way. When he arrived he was friendly and requested I bump up the thermostat so he could run the tests. He was quick despite having to climb up and down the pull-down stairs to the…

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Boiler Maintenance in Westborough, MA 01581

October 31, 2020

“On time, thorough, professional, friendly. Well done!” – Tom H.

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Ductless Mini-Split Maintenance in Upton, MA 01568

October 21, 2020

“The service technician (Mark) was all you would expect.. prompt, on time, respectful – wore booties inside the house, knowledgeable of the equipment and of the services to be provided today and future contracts, patient- I asked a lot of questions and he answered all of them. I would recommend Chaves’ business and especially Mark.”…

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Gas Furnace Maintenance in Hudson, MA 01749

October 6, 2020

“With permission, they arrived before appointment time. They replaced the filter and checked the heating system. Both gentlemen were polite and friendly.” – Alan R.

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Gas Furnace Maintenance in Marlborough, MA 01752

October 5, 2020

“Dwayne arrived on time. He was very polite and professional. He and his assistance started the furnace tune-up immediately and completed all of the necessary tasks promptly. Dwayne informed us that the boiler was in working order.” – Michael M.

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Air Conditioner Maintenance in Hopkinton, MA 01748

September 15, 2020

“Good” – Charles Y.

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Air Conditioner Maintenance in Acton, MA 01720

August 28, 2020

“Efficient, thorough, everything explained.” – Terry S.

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Ductless Mini-Split Maintenance in Westborough, MA 01581

August 28, 2020

“Service for our ductless mini-split today was excellent. The two technicians were obviously knowledgable and professional. We certainly appreciate the Chaves company and we wish you all the best in the months ahead. Thank you!” – Mary H.

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Air Conditioner Maintenance in Hudson, MA 01749

August 27, 2020

“Technician was friendly and performed the service efficiently despite the rain.” – Richard T.

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Ductless Mini-Split Maintenance in Boylston, MA 01505

August 27, 2020

“Esan arrived ontime and promptly introduced himself. He did a wonderful job – working the entire time. The house was left as he found it. He was very courteous and conscious of keeping his equipment from bumping into walls, etc.” – Cathy R.

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Ductless Mini-Split Maintenance in Southboro, MA 01772

August 18, 2020

“The Chaves technicians are always top-notch. Installation planning, installation, repair, annual maintenance, they always know what they are doing and do a great job.” – L S.

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Air Conditioner Maintenance in Maynard, MA 01754

August 7, 2020

“The technicians came promptly and immediately got to work. Both technicians wore masks at all times and were careful to keep social distance. I was told that my units were working well, which matches my experience. The indoor technician cleaned the filters and vacuumed the indoor units. He noticed that one of my remotes needed…

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Air Conditioner Maintenance in Marlborough, MA 01752

August 7, 2020

“The technician Danny was thorough. Excellent experience again with Chaves!” – Tony N.

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Air Conditioner Maintenance in Framingham, MA 01701-3661

August 6, 2020

“Service person was efficient, masked, & polite. He did what he needed to do in an efficient & professional manner.” – Forman F.

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Air Conditioner Maintenance in Hudson, MA 01749

July 27, 2020

“Always pleased with your techs. They take time to make certain you are satisfied, and kind enough to answer questions.” – Jayne E.

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Air Conditioner Maintenance in Hudson, MA 01749

July 23, 2020

“Very friendly did good job!” – Maria R.

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Air Conditioner Maintenance in Stow, MA 01775

July 16, 2020

“Today Al Gibb came to service our main Air-Conditioning unit as well as four Mitsubishi units. He was fantastic. He arrived punctually at the estimated time given, he was exceedingly polite, and (given our current circumstances) he was appropriately cautious about all interactions with our family. I am also convinced he did a thorough and…

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Air Conditioner Maintenance in Hudson, MA 01749

July 9, 2020

“Fine experience very polite serviceman.” – Margaret S.

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Ductless Mini-Split Maintenance in Hudson, MA 01749

June 26, 2020

“Danny Bapista was very polite and very thorough with each of our three inside wall units as well as the outside main unit. He answered all our questions without hesitation. We feel confident that our air conditioners will continue to serve us well!” – Susan P.

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Air Conditioner Maintenance in Marlborough, MA 01752

June 25, 2020

“Tech was on time, was polite, was careful, and got the job done. Can’t ask for more.” – David W.

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Air Conditioner Maintenance in Shrewsbury, MA 01545

June 24, 2020

“Fine” – Tom P.

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Air Conditioner Maintenance in Westborough, MA 01581

June 22, 2020

“Was able to answer my questions regarding compatibility and installation of a smart thermostat” – Mario P.

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Ductless Mini-Split Maintenance in Southboro, MA 01772

June 18, 2020

“Technician was thorough, courteous, and completed the maintenance on our split systems to the excellent service we have always experienced with Chaves Heating and Air Conditioning.” – Howard A.

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Air Conditioner Maintenance in Hudson, MA 01749

June 18, 2020

“It was my first time having someone come from between 10 – 12, as I usually have the first appointment in the morning. As I was having a tea party, it was important that the serviceman come on time and he did. You always have lovely, well trained young men, who come to the house,…

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Air Conditioner Maintenance in Sudbury, MA 01776

June 17, 2020

“Very efficient, thorough and polite.” – Carol M.

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Air Conditioner Maintenance in Hudson, MA 01749

June 15, 2020

“Today I had my yearly maintenance for my A/C. Albert was prompt, friendly and very efficient. He did tell me that my pump was running slowly. He showed me the pump, explained in detail how it worked. He showed me the safety backup, and felt it was fine for me to wait until my next…

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Air Conditioner Maintenance in Hudson, MA 01749

June 5, 2020

“The serviceman was excellent. He took the time to go over everything he did. He knew his “stuff”.” – Gene L.

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Air Conditioner Maintenance in Hudson, MA 01749

June 5, 2020

“Mark was probably the most knowledgeable, careful, and thorough CHAVES technician I have ever had. He said that he has been working for you since 2004, and it showed. He explained and answered every question I had. I will be asking for him by name in the future! I certainly hope you will use this…

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Air Conditioner Maintenance in Marlborough, MA 01752

May 27, 2020

“Always a pleasure to have one of your technicians checking the system!” – Elizabeth K.

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Air Conditioner Maintenance in Hudson, MA 01749

May 27, 2020

“The young man who did the service for me today was very polite, helpful, and knowledgeable. I have been using Chaves for many many years. I am always happy with this service.” – Jean M.

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Whole House Humidifier Maintenance in Framingham, MA 01701

May 27, 2020

“Excellent service person. Fast service & took care of problem” – Marcia L.

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Air Conditioner Maintenance in Marlborough, MA 01752

May 26, 2020

“Great service…….on time, efficient and professional!” – Joan L.

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Air Conditioner Maintenance in Holliston, MA 01746

May 20, 2020

“As always with this company, a very efficient, pleasant, and on-time service call, this time with a knowledgeable technician named TJ. This company simply does a good job and does it with a bit of old fashioned work ethics.” – Len Z.

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Boiler Maintenance in Hudson, MA 01745

February 4, 2020

“Olusola and his partner did a great job (as usual).” – John W.

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Boiler Maintenance in Maynard, MA 01754

December 23, 2019

“Esan was very polite and on time. I had forgotten to reset the timer for the filters and he reminded me how to do it. The are was very clean after he left.” – Joseph R.

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Gas Furnace Maintenance in Hudson, MA 01749

December 13, 2019

“Mike had had a busy day, arriving a bit late. Explained when I had to leave to go elsewhere, he noted that the furnace checkup could be done in that time frame. Which indeed it was. He was polite, concerned, and efficient. He explained clearly what he had done and was willing to answer questions.…

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Air Conditioner Maintenance in Hudson, MA 01749

October 28, 2019

“I have been on a contract with Chaves for several years now for both my AC and furnace. The folks they send in for maintenance are great and very well trained in their field. I would recommend Chaves to anyone and give them a ***** rating. Well done! Thanks! – Mary (Betsy) Kurbs”

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Gas Furnace Maintenance in Ashland, MA 01721

October 10, 2019

“Excellent service! Mr. Babtista did a great job. He is a true professional and a gentleman.” – Tony M.

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Air Conditioner Maintenance in Fitchburg, MA 01420

September 13, 2019

“We are more than pleased with the cleaning service performed this morning on our Mitsubishi Electric Cooling & Heating system. Technician, Richard Rumson, went above and beyond to make sure our unit was cleaned and working like new. He took extreme care in his operation, and worked neatly and methodically from beginning to end. Richard…

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Air Conditioner Maintenance in Hudson, MA 01749

May 20, 2019

“Efficient and thorough. Very happy with the service and being informed about how the system was performing. A happy customer.” – Fred D.

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Air Conditioner Maintenance in Boylston, MA 01505

May 16, 2019

“Esan performed our annual a/c maintenance today. He did an outstanding job. He is polite, friendly, professional and neat. He also took the time to thoroughly explain our maintenance plans options. He is a wonderful asset for your company.” – Andy W.

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Air Conditioner Maintenance in Marlborough, MA 01752

May 3, 2019

“I have had Richard several times as the tech do furnace and AC maintenance. I just want to say, he goes the extra mile….he is the BEST! Always pleasant, courteous, and explains everything to me. I couldn’t be more pleased! Thank you Richard…you rock!” – Deb D.

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Heat Pump Maintenance in Hudson, MA 01749

April 18, 2019

“Thank you so much for your fast service and knowledgeable techs. We have an odd set up for our heat system and everyone recommended Chaves because you knew about the set up in our condos. Everything went great, and great recommendations for the future since I am a new condo owner!” – Kristy P.

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Gas Furnace Maintenance in Hudson, MA 01749

March 13, 2019

“Matthew and Daniel did an excellent job explaining the maintenance contract and the service being performed on my gas furnace. I've been with Chaves for over 16 years and have always been pleased.” – Paul C.

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Heat Pump Maintenance in Framingham, MA 01701

December 12, 2018

“Larry, like all of your technicians, was not only capable, but personable and considerate, as well. I would recommend Larry to anyone, and hope that you appreciate what a conscientious employee he is. I would also recommend Chaves in the highest possible terms. Chaves has done a magnificent job maintaining our heat pump, as well…

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Gas Furnace Maintenance in Sudbury, MA 01776

November 29, 2018

“Service was simple and easy!” – Diane J.

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Furnace Maintenance in Hudson, MA 01749

October 8, 2018

“Had scheduled time for furnace annual maintenance, office called to say technician could came early, that was great. Technician was extremely professional, efficient to complete service in a timely manor.” – Barry B.

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Gas Furnace Maintenance in Framingham, MA 01702

September 25, 2018

“The service performed by Richard, very thorough and knowledgeable.” – Gerald H.

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Ductless Mini-Split Maintenance in Hudson, MA 01749

May 10, 2018

“Since having the Mitsubishi ductless system installed a few years ago, we have been very impressed with the level of professionalism of the people you have working for you. Everyone we have met or talked to on the phone have been extremely polite, helpful, and caring that we are satisfied with what we want. Your…

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Air Conditioner Maintenance in Maynard, MA 01754

May 3, 2018

“Ricky explained the new service plan and helped me choose the best one for my needs. He serviced both my gas forced-air heating system and my central AC system. A few things came up during the maintenance and he explained what needed to be done and why. He also answered a few questions for me.…

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Boiler Maintenance in Concord, MA 01742

March 1, 2018

“Jacob Marshall and Kevin did the usual Excellent Chaves maintenance on our original Buderus. We look forward to the replacement of the air inlet pipe, Venturi, and the gaskets, seal and seal set as Jacob suggested. Thank you for providing us with excellent, professional service. Sincerely, – John and Patricia G.

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Gas Furnace Maintenance in Hudson, MA 01749

September 26, 2017

“Jacob took care of my furnace tune up. He is a very knowledgeable technician who took care of my service in a very professional and respectful manner. Jacob is mature beyond his years and has excellent people skills.” – John H.

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Air Conditioner Maintenance in Hudson, MA 01749

September 25, 2017

“I had an emergency with my air conditioner system, called the company they were fast and efficient to solve the problem. The company sent to my home a very experienced professional, who was patient to explain what was going on, how I could prevent that from happening again, and did a very careful and well…

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Gas Furnace Maintenance in Marlborough, MA 01752

September 25, 2017

“To Chaves Customer service, I just want to thank Chaves Heating & A/C, for the recent heating maintenance service you have provided to our home today. We have used Chaves Heating since 2010 for all our home needs and they go above and beyond the call of service. They have an excellent crew that are…

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Ductless Mini-Split Maintenance in Lancaster, MA 01523-2143

September 1, 2017

“The service tech, Jacob, just left my house. He was on time and courteous and he made sure to put on his shoe covers. I have had this heat pump for 10 years now. He answered all of my questions re: life expectancy of the unit and the components of it really well. He told…

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Air Conditioner Maintenance in Northborough, MA 01532

August 15, 2017

“I wanted you to know that your service man Esan was excellent as always and I appreciate his expertise. He was very thorough and explained to me everything he did as he worked through it. I now have a better appreciation for what my yearly service does for the efficiency and life span of my…

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Air Conditioner Maintenance in Shrewsbury, MA 01545

August 8, 2017

“Chaves HVAC was a strong referral from my prior company. As a first time customer they provided prompt and efficient response to repair my leaking AC. The tech had the expertise to identify the problem quickly, keeping me informed of what was needed and the cost. A very good first impression.” – Ken B.

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