Testimonials – Maintenance Articles
“All service was very professional from beginning to end. Our technician, Esan Olusola, was very knowledgeable, made things very clear, and was very efficient. Thank you for the attention to detail all the way along.”
Continue Reading“Had Danny and Corey tune up/service AC unit on 4/8/21. They were professional, friendly and very helpful! Excellent service from both and always from Chaves!”
Continue Reading“Excellent. On time. Professional. Helpful. Answered questions about other services: gas fed generator”
Continue Reading“Great service and expert advice, as always. Have been with Chaves for 21 years and extremely happy with the Trane system they installed and their service/maintenance. The best.”
Continue Reading“Polite, professional, and extremely kind to this senior! Thank you.”
Continue Reading“Professional and courteous.”
Continue Reading“Thank you!” – Neil F.
Continue Reading“This was just my annual check on the heating system. I appreciated the e-mail telling the technician was on his way. When he arrived he was friendly and requested I bump up the thermostat so he could run the tests. He was quick despite having to climb up and down the pull-down stairs to the…
Continue Reading“On time, thorough, professional, friendly. Well done!” – Tom H.
Continue Reading“The service technician (Mark) was all you would expect.. prompt, on time, respectful – wore booties inside the house, knowledgeable of the equipment and of the services to be provided today and future contracts, patient- I asked a lot of questions and he answered all of them. I would recommend Chaves’ business and especially Mark.”…
Continue Reading“With permission, they arrived before appointment time. They replaced the filter and checked the heating system. Both gentlemen were polite and friendly.” – Alan R.
Continue Reading“Dwayne arrived on time. He was very polite and professional. He and his assistance started the furnace tune-up immediately and completed all of the necessary tasks promptly. Dwayne informed us that the boiler was in working order.” – Michael M.
Continue Reading“Good” – Charles Y.
Continue Reading“Efficient, thorough, everything explained.” – Terry S.
Continue Reading“Service for our ductless mini-split today was excellent. The two technicians were obviously knowledgable and professional. We certainly appreciate the Chaves company and we wish you all the best in the months ahead. Thank you!” – Mary H.
Continue Reading“Technician was friendly and performed the service efficiently despite the rain.” – Richard T.
Continue Reading“Esan arrived ontime and promptly introduced himself. He did a wonderful job – working the entire time. The house was left as he found it. He was very courteous and conscious of keeping his equipment from bumping into walls, etc.” – Cathy R.
Continue Reading“The Chaves technicians are always top-notch. Installation planning, installation, repair, annual maintenance, they always know what they are doing and do a great job.” – L S.
Continue Reading“The technicians came promptly and immediately got to work. Both technicians wore masks at all times and were careful to keep social distance. I was told that my units were working well, which matches my experience. The indoor technician cleaned the filters and vacuumed the indoor units. He noticed that one of my remotes needed…
Continue Reading“The technician Danny was thorough. Excellent experience again with Chaves!” – Tony N.
Continue Reading“Service person was efficient, masked, & polite. He did what he needed to do in an efficient & professional manner.” – Forman F.
Continue Reading“Always pleased with your techs. They take time to make certain you are satisfied, and kind enough to answer questions.” – Jayne E.
Continue Reading“Very friendly did good job!” – Maria R.
Continue Reading“Today Al Gibb came to service our main Air-Conditioning unit as well as four Mitsubishi units. He was fantastic. He arrived punctually at the estimated time given, he was exceedingly polite, and (given our current circumstances) he was appropriately cautious about all interactions with our family. I am also convinced he did a thorough and…
Continue Reading“Fine experience very polite serviceman.” – Margaret S.
Continue Reading“Danny Bapista was very polite and very thorough with each of our three inside wall units as well as the outside main unit. He answered all our questions without hesitation. We feel confident that our air conditioners will continue to serve us well!” – Susan P.
Continue Reading“Tech was on time, was polite, was careful, and got the job done. Can’t ask for more.” – David W.
Continue Reading“Fine” – Tom P.
Continue Reading“Was able to answer my questions regarding compatibility and installation of a smart thermostat” – Mario P.
Continue Reading“Technician was thorough, courteous, and completed the maintenance on our split systems to the excellent service we have always experienced with Chaves Heating and Air Conditioning.” – Howard A.
Continue Reading“It was my first time having someone come from between 10 – 12, as I usually have the first appointment in the morning. As I was having a tea party, it was important that the serviceman come on time and he did. You always have lovely, well trained young men, who come to the house,…
Continue Reading“Very efficient, thorough and polite.” – Carol M.
Continue Reading“Today I had my yearly maintenance for my A/C. Albert was prompt, friendly and very efficient. He did tell me that my pump was running slowly. He showed me the pump, explained in detail how it worked. He showed me the safety backup, and felt it was fine for me to wait until my next…
Continue Reading“The serviceman was excellent. He took the time to go over everything he did. He knew his “stuff”.” – Gene L.
Continue Reading“Mark was probably the most knowledgeable, careful, and thorough CHAVES technician I have ever had. He said that he has been working for you since 2004, and it showed. He explained and answered every question I had. I will be asking for him by name in the future! I certainly hope you will use this…
Continue Reading“Always a pleasure to have one of your technicians checking the system!” – Elizabeth K.
Continue Reading“The young man who did the service for me today was very polite, helpful, and knowledgeable. I have been using Chaves for many many years. I am always happy with this service.” – Jean M.
Continue Reading“Excellent service person. Fast service & took care of problem” – Marcia L.
Continue Reading“Great service…….on time, efficient and professional!” – Joan L.
Continue Reading“As always with this company, a very efficient, pleasant, and on-time service call, this time with a knowledgeable technician named TJ. This company simply does a good job and does it with a bit of old fashioned work ethics.” – Len Z.
Continue Reading“Olusola and his partner did a great job (as usual).” – John W.
Continue Reading“Esan was very polite and on time. I had forgotten to reset the timer for the filters and he reminded me how to do it. The are was very clean after he left.” – Joseph R.
Continue Reading“Mike had had a busy day, arriving a bit late. Explained when I had to leave to go elsewhere, he noted that the furnace checkup could be done in that time frame. Which indeed it was. He was polite, concerned, and efficient. He explained clearly what he had done and was willing to answer questions.…
Continue Reading“I have been on a contract with Chaves for several years now for both my AC and furnace. The folks they send in for maintenance are great and very well trained in their field. I would recommend Chaves to anyone and give them a ***** rating. Well done! Thanks! – Mary (Betsy) Kurbs”
Continue Reading“Excellent service! Mr. Babtista did a great job. He is a true professional and a gentleman.” – Tony M.
Continue Reading“We are more than pleased with the cleaning service performed this morning on our Mitsubishi Electric Cooling & Heating system. Technician, Richard Rumson, went above and beyond to make sure our unit was cleaned and working like new. He took extreme care in his operation, and worked neatly and methodically from beginning to end. Richard…
Continue Reading“Efficient and thorough. Very happy with the service and being informed about how the system was performing. A happy customer.” – Fred D.
Continue Reading“Esan performed our annual a/c maintenance today. He did an outstanding job. He is polite, friendly, professional and neat. He also took the time to thoroughly explain our maintenance plans options. He is a wonderful asset for your company.” – Andy W.
Continue Reading“I have had Richard several times as the tech do furnace and AC maintenance. I just want to say, he goes the extra mile….he is the BEST! Always pleasant, courteous, and explains everything to me. I couldn’t be more pleased! Thank you Richard…you rock!” – Deb D.
Continue Reading“Thank you so much for your fast service and knowledgeable techs. We have an odd set up for our heat system and everyone recommended Chaves because you knew about the set up in our condos. Everything went great, and great recommendations for the future since I am a new condo owner!” – Kristy P.
Continue Reading“Matthew and Daniel did an excellent job explaining the maintenance contract and the service being performed on my gas furnace. I've been with Chaves for over 16 years and have always been pleased.” – Paul C.
Continue Reading“Larry, like all of your technicians, was not only capable, but personable and considerate, as well. I would recommend Larry to anyone, and hope that you appreciate what a conscientious employee he is. I would also recommend Chaves in the highest possible terms. Chaves has done a magnificent job maintaining our heat pump, as well…
Continue Reading“Service was simple and easy!” – Diane J.
Continue Reading“Had scheduled time for furnace annual maintenance, office called to say technician could came early, that was great. Technician was extremely professional, efficient to complete service in a timely manor.” – Barry B.
Continue Reading“The service performed by Richard, very thorough and knowledgeable.” – Gerald H.
Continue Reading“Since having the Mitsubishi ductless system installed a few years ago, we have been very impressed with the level of professionalism of the people you have working for you. Everyone we have met or talked to on the phone have been extremely polite, helpful, and caring that we are satisfied with what we want. Your…
Continue Reading“Ricky explained the new service plan and helped me choose the best one for my needs. He serviced both my gas forced-air heating system and my central AC system. A few things came up during the maintenance and he explained what needed to be done and why. He also answered a few questions for me.…
Continue Reading“Jacob Marshall and Kevin did the usual Excellent Chaves maintenance on our original Buderus. We look forward to the replacement of the air inlet pipe, Venturi, and the gaskets, seal and seal set as Jacob suggested. Thank you for providing us with excellent, professional service. Sincerely, – John and Patricia G.
Continue Reading“Jacob took care of my furnace tune up. He is a very knowledgeable technician who took care of my service in a very professional and respectful manner. Jacob is mature beyond his years and has excellent people skills.” – John H.
Continue Reading“I had an emergency with my air conditioner system, called the company they were fast and efficient to solve the problem. The company sent to my home a very experienced professional, who was patient to explain what was going on, how I could prevent that from happening again, and did a very careful and well…
Continue Reading“To Chaves Customer service, I just want to thank Chaves Heating & A/C, for the recent heating maintenance service you have provided to our home today. We have used Chaves Heating since 2010 for all our home needs and they go above and beyond the call of service. They have an excellent crew that are…
Continue Reading“The service tech, Jacob, just left my house. He was on time and courteous and he made sure to put on his shoe covers. I have had this heat pump for 10 years now. He answered all of my questions re: life expectancy of the unit and the components of it really well. He told…
Continue Reading“I wanted you to know that your service man Esan was excellent as always and I appreciate his expertise. He was very thorough and explained to me everything he did as he worked through it. I now have a better appreciation for what my yearly service does for the efficiency and life span of my…
Continue Reading“Chaves HVAC was a strong referral from my prior company. As a first time customer they provided prompt and efficient response to repair my leaking AC. The tech had the expertise to identify the problem quickly, keeping me informed of what was needed and the cost. A very good first impression.” – Ken B.
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