“Arthur arrived during the scheduled time slot and replaced a condenser fan motor. He was efficient, pleasant, and described the necessary steps after I asked (in case I need to do it myself some day). After he finished with the fan motor, I asked about the possibility of replacing a battery powered thermostat with a wired thermostat in a small heat pump system installed by Chaves. I thought it would be simple, since the previous thermostat was wired, and the wires remained. Arthur explained that the existing four wires were insufficient, and new wires would have to be run. Unfortunately, there is no reasonable way to do that. He also explained the need for the extra wires. Overall, I could not be more pleased with the service visit.
Bob”
“The technician was able to come early, phoned me to ask if that was all right.
He arrived, did the maintenance work and informed me of a small adjustment he needed to make to the gas pressure. Polite and friendly. “
“Our technician arrived on time, was very professional and wore booties to keep the house clean. Performed an annual preventive maintenance on our furnace including a filter change.
I would recommend Chaves and will use them again.”
“When I needed a ductless mini-split for my bedroom, Chaves representatives and technicians handled every aspect of the sales and installation process with the highest standards of professionalism. The sales representative first surveyed the indoor area to be served, the outdoor location where the unit would need to be placed, and electrical connections available to make sure that any system recommended would meet my needs and to identify any potential problems that might need to be addressed during the installation. He had a deep understanding of the field and answered my questions about technical specifications, other available brands, additional options and product warranties openly and honestly without pressuring me. I felt fully informed to make the right decisions for my home. When I received the formal proposal, the job was fairly priced. The system elements, costs, warranties, and scope of work were clear, complete and easy to understand. The install occurred less than two weeks after signing. The techs who did the install were experienced, efficient, respectful, and, when finished, left the work site completely clean. You can’t find better service than that. Chaves HVAC is a company you can trust. I very highly recommend them.”
“Everyone is so courteous. Installers did an excellent job, explained everything about the installation and use of the humidifier. Highly recommend this company, the estimator, installers and office staff.”
“The service was prompt, courteous and professional but the cost of replacement parts was excessive in my opinion”
“I truly appreciate the service I have received with Chaves, both office and tech staff. Everyone is responsive, thorough and explain things very clearly. I started the yearly maintenance program last year and glad that I did as issues have come up with the boiler and its great to have continuity of service, as well as, a 15% discount.”
“Professional and prompt.
Highly recommend to assist you in your hVAC needs
Thank you Chaves!”
