CUSTOMER TESTIMONIALS

Read customer testimonials from Chaves Heating & Air Conditioning customers in Hudson, MA and the surrounding areas.


“We are very happy with our new boiler and hot water heater. From the second we met with Joe to give us a quote we saw the difference with Chaves. I had received a few quotes from other quotes and Joe was by far the most professional and gave us the only detailed quote. He also answered several questions on the weekend within 20minutes each time. I can't say enough about how great Joe was and he was definitely the reason we chose Chaves initially.

Then when the crew showed up to install the system they were great. The guys explained everything in detail to me and then they did a great job installing the system.

We are very happy we chose Chaves and I will definitely recommend them to everyone I know!!!”

– Gerry M.

“Had Chaves as my HVAC provider for 16 yrs. Theyve installed AC and a new furnace. They are all prompt, honest, neat and efficient. Every service person has been great and theyve rescued me a few times at horrible hrs. Cant say enough about how good they are”

– Marie R.

“Jacob took care of my furnace tune up. He is a very knowledgeable technician who took care of my service in a very professional and respectful manner.
Jacob is mature beyond his years and has excellent people skills.”

– John H.

“I had an emergency with my air conditioner system, called the company they were fast and efficient to solve the problem. The company sent to my home a very experienced professional, who was patient to explain what was going on, how I could prevent that from happening again, and did a very careful and well done work.”

– Miria B.

“To Chaves Customer service,

I just want to thank Chaves Heating & A/C, for the recent heating maintenance service you have provided to our home today. We have used Chaves Heating since 2010 for all our home needs and they go above and beyond the call of service. They have an excellent crew that are experienced and dedicated to the homeowner. Mark the technician performed an excellent job today and resolved any possible issues he may had. I really appreciate all that you do. Thank you.

Sincerely,

Andrew and Nancy Tivnan”

– Andrew T.

“Everything went faster than we expected and without a hitch. Installers arrived on time and did a great job and cleaned up when finished. The whole process was very efficiently done. We are happy to recommend Chaves to others and have done so.”

– George G.

“The service tech, Jacob, just left my house. He was on time and courteous and he made sure to put on his shoe covers. I have had this heat pump for 10 years now. He answered all of my questions re: life expectancy of the unit and the components of it really well. He told me that he thinks that the system remains in good shape and when I do want to replace it there are several more options available now than there were 10 years ago. And, he did it all in plain English! Kudos to Chaves and Jacob.”

– Maureen D.

“I wanted you to know that your service man Esan was excellent as always and I appreciate his expertise. He was very thorough and explained to me everything he did as he worked through it. I now have a better appreciation for what my yearly service does for the efficiency and life span of my AC system.
Thank you
Rob L”

– Rob L.

“Called and got a service tech to come to my home within a few hours. I was impressed with the woman who answered the phone; she was very helpful and professional. She told me what to expect and that is exactly how things were done.
"Dan" the tech, arrived when expected. He diagnosed and completed the repair in less than 30 minutes.
He had us back in cool air so fast !!!”

– Sue F.

“Joe, meant to contact you earlier to let you know that we were pleased with the installation of the second story furnace and air conditioner. Your installation team was very nice and easy to have in the house (important), and the electrician and gas guys were also very nice. Actually, the electrician replaced a GFI box on the outside of the house without even saying anything about it. Apparently they found an issue with the box and went ahead and replaced!

Thanks very much for your attention and your company’s service! The AC is working well and we will assume that the furnace will too!

David”

– David H.

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