CUSTOMER TESTIMONIALS

Read customer testimonials from Chaves Heating & Air Conditioning customers in Hudson, MA and the surrounding areas.


“Esan performed our annual a/c maintenance today. He did an outstanding job. He is polite, friendly, professional and neat. He also took the time to thoroughly explain our maintenance plans options. He is a wonderful asset for your company.”

– Andy W.

“I have had Richard several times as the tech do furnace and AC maintenance. I just want to say, he goes the extra mile….he is the BEST! Always pleasant, courteous, and explains everything to me. I couldn’t be more pleased! Thank you Richard…you rock!”

– Deb D.

“Chaves installation crews are courteous and professional. Though we initially had issues with the interior units of the mini-split system, Chaves worked with the manufacturer to determine that the issues were a problem with the particular model. Replacement with a different model was promptly scheduled once this was determined. The replacement fully solved the problems we have encountered and we are very pleased with the units. I wholeheartedly encourage those who are trying to reduce their dependency on fossil fuels or merely increase the comfort of their home to consider Chaves HVAC and mini-split air-source heat pump systems.”

– Mark H.

“Thank you so much for your fast service and knowledgeable techs. We have an odd set up for our heat system and everyone recommended Chaves because you knew about the set up in our condos. Everything went great, and great recommendations for the future since I am a new condo owner!”

– Kristy P.

“The upstairs temp unit read OFF and I could not get the heat mode or the heat to work. A very nice gentleman named Will called me right back, asked me a few questions and helped me find the reset button. I pressed it and the unit and the heat turned back on. From the time I placed a call, talked to Will and had my heat back took no more than 15 mins. Thank you so much.”

– Druanne D.

“I can’t say enough about our experience with Chaves HVAC. From the quoting process to the job being completed, they were incredibly professional. You can tell that when they are asking you questions about your current situation and what you hope to accomplish with their help, they aren’t asking you so they can qualify the opportunity, they are asking you so they can help you find the right solution . The folks who came in to install the unit were punctual, hard working and very professional. The work was completed ahead of schedule and you can tell these folks take pride in their work. I would highly recommend this organization to anyone who is looking for quality work and second to none customer care.”

– Juan O.

“Matthew and Daniel did an excellent job explaining the maintenance contract and the service being performed on my gas furnace. I've been with Chaves for over 16 years and have always been pleased.”

– Paul C.

“Professional, efficient, informative, and reasonably priced. Very pleased and impressed with my service call today. Thank you!”

– Michael t.

“Larry, like all of your technicians, was not only capable, but personable and considerate, as well. I would recommend Larry to anyone, and hope that you appreciate what a conscientious employee he is. I would also recommend Chaves in the highest possible terms. Chaves has done a magnificent job maintaining our heat pump, as well as repairing it when necessary.”

– stephen t.

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