Testimonials Articles

Boiler Maintenance in Framingham, MA 01701

February 27, 2021

“Excellent. On time. Professional. Helpful. Answered questions about other services: gas fed generator”

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Indoor Air Quality Installation in Clinton, MA 01510

February 17, 2021

“Sales manager Andre Chaves checked all areas of concern in our home. Both my wife Joan and I were more than satisfied with hearing of a cure to our problem using an ERV ventilating system or dehumidifier system. Although I have some concerns about the installation and venting over the garage door are coming up,…

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Gas Furnace Maintenance in Lincoln, MA 01773

February 11, 2021

“Great service and expert advice, as always. Have been with Chaves for 21 years and extremely happy with the Trane system they installed and their service/maintenance. The best.”

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Gas Furnace Maintenance in Hudson, MA, 01749

February 10, 2021

“Polite, professional, and extremely kind to this senior! Thank you.”

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Gas Furnace Repair in Marlborough, MA, 01752

February 2, 2021

“On short notice, Chaves HVAC fit me into their emergency schedule and fixed my gas furnace that was not working on a real cold day. The technician was awesome and he diagnosed and fixed the problem in a short time. I will definitely use Chaves in the future and would definitely recommend them to anyone…

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Gas Furnace Maintenance in Hudson, MA 01749

December 14, 2020

“Professional and courteous.” – Karen M.

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Boiler Maintenance in Ayer, MA 01432

December 4, 2020

“Nice, friendly and explained everything to my wife, when I arrived just as friendly, I was very impressed with the service!” – Mark S.

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Boiler Maintenance in Ashland, MA 01721

November 18, 2020

“Thank you!” – Neil F.

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Gas Furnace Maintenance in Marlborough, MA 01752

November 9, 2020

“This was just my annual check on the heating system. I appreciated the e-mail telling the technician was on his way. When he arrived he was friendly and requested I bump up the thermostat so he could run the tests. He was quick despite having to climb up and down the pull-down stairs to the…

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Boiler Maintenance in Westborough, MA 01581

October 31, 2020

“On time, thorough, professional, friendly. Well done!” – Tom H.

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Ductless Mini-Split Maintenance in Upton, MA 01568

October 21, 2020

“The service technician (Mark) was all you would expect.. prompt, on time, respectful – wore booties inside the house, knowledgeable of the equipment and of the services to be provided today and future contracts, patient- I asked a lot of questions and he answered all of them. I would recommend Chaves’ business and especially Mark.”…

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Gas Furnace Replacement in Sudbury, MA 01776

October 21, 2020

“Fast estimate. Excellent price. Installed new gas combo boiler/water heater in 2 days. The installation team was efficient, friendly, and professional. Couldn’t be happier with the installation!. I will be using Chaves for HVAC from now on.” – Jim R.

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Gas Furnace Maintenance in Hudson, MA 01749

October 18, 2020

“Very good performance.” – Miriam J.

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Gas Furnace Maintenance in Hudson, MA 01749

October 6, 2020

“With permission, they arrived before appointment time. They replaced the filter and checked the heating system. Both gentlemen were polite and friendly.” – Alan R.

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Gas Furnace Maintenance in Marlborough, MA 01752

October 5, 2020

“Dwayne arrived on time. He was very polite and professional. He and his assistance started the furnace tune-up immediately and completed all of the necessary tasks promptly. Dwayne informed us that the boiler was in working order.” – Michael M.

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Maintenance in Hudson, MA 01749

September 18, 2020

“I have been a customer for over twenty five years. Albert Gibb was very professional, clean and efficient. I am very happy with the service on my furnace today.” – John E.

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Air Conditioner Maintenance in Hopkinton, MA 01748

September 15, 2020

“Good” – Charles Y.

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Air Conditioner Maintenance in Acton, MA 01720

August 28, 2020

“Efficient, thorough, everything explained.” – Terry S.

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Ductless Mini-Split Maintenance in Westborough, MA 01581

August 28, 2020

“Service for our ductless mini-split today was excellent. The two technicians were obviously knowledgable and professional. We certainly appreciate the Chaves company and we wish you all the best in the months ahead. Thank you!” – Mary H.

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Air Conditioner Maintenance in Hudson, MA 01749

August 27, 2020

“Technician was friendly and performed the service efficiently despite the rain.” – Richard T.

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Ductless Mini-Split Maintenance in Boylston, MA 01505

August 27, 2020

“Esan arrived ontime and promptly introduced himself. He did a wonderful job – working the entire time. The house was left as he found it. He was very courteous and conscious of keeping his equipment from bumping into walls, etc.” – Cathy R.

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Ductless Mini-Split Maintenance in Southboro, MA 01772

August 18, 2020

“The Chaves technicians are always top-notch. Installation planning, installation, repair, annual maintenance, they always know what they are doing and do a great job.” – L S.

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Air Conditioner Maintenance in Maynard, MA 01754

August 7, 2020

“The technicians came promptly and immediately got to work. Both technicians wore masks at all times and were careful to keep social distance. I was told that my units were working well, which matches my experience. The indoor technician cleaned the filters and vacuumed the indoor units. He noticed that one of my remotes needed…

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Air Conditioner Maintenance in Marlborough, MA 01752

August 7, 2020

“The technician Danny was thorough. Excellent experience again with Chaves!” – Tony N.

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Air Conditioner Maintenance in Framingham, MA 01701-3661

August 6, 2020

“Service person was efficient, masked, & polite. He did what he needed to do in an efficient & professional manner.” – Forman F.

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Air Conditioner Repair in Wayland, MA 01778

August 5, 2020

“Your team is always wonderful. Kind, efficient, helpful, & more. Chaves installed our original HVAC system when we built our house over 20 years ago & have been doing routine maintenance annually ever since. And if there’s a problem, they send someone here pretty quickly. I recommend them highly!” – Katherine S.

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Air Conditioner Maintenance in Hudson, MA 01749

July 27, 2020

“Always pleased with your techs. They take time to make certain you are satisfied, and kind enough to answer questions.” – Jayne E.

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Air Conditioner Maintenance in Hudson, MA 01749

July 23, 2020

“Very friendly did good job!” – Maria R.

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Air Conditioner Maintenance in Stow, MA 01775

July 16, 2020

“Today Al Gibb came to service our main Air-Conditioning unit as well as four Mitsubishi units. He was fantastic. He arrived punctually at the estimated time given, he was exceedingly polite, and (given our current circumstances) he was appropriately cautious about all interactions with our family. I am also convinced he did a thorough and…

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Air Conditioner Maintenance in Hudson, MA 01749

July 9, 2020

“Fine experience very polite serviceman.” – Margaret S.

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Ductless Mini-Split Maintenance in Hudson, MA 01749

June 26, 2020

“Danny Bapista was very polite and very thorough with each of our three inside wall units as well as the outside main unit. He answered all our questions without hesitation. We feel confident that our air conditioners will continue to serve us well!” – Susan P.

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Air Conditioner Maintenance in Marlborough, MA 01752

June 25, 2020

“Tech was on time, was polite, was careful, and got the job done. Can’t ask for more.” – David W.

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Air Conditioner Maintenance in Shrewsbury, MA 01545

June 24, 2020

“Fine” – Tom P.

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Air Conditioner Maintenance in Westborough, MA 01581

June 22, 2020

“Was able to answer my questions regarding compatibility and installation of a smart thermostat” – Mario P.

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Air Conditioner Repair in Hudson, MA 01749

June 22, 2020

“My experience with Chaves today was nothing short of stellar. The owner of the company made it his personal business to come out and repair our air conditioning system when he found out that we had a child who suffered from extreme asthma, and he did this during an extremely hot and humid time when…

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Air Conditioner Repair in Concord, MA -1742

June 19, 2020

“The owner came out to repair our air conditioner on the same day we called in with a problem. He methodically reviewed the problem and quickly determined the needed solution which he then implemented. The air conditioner is now working fine. Outstanding service!” – Paul L.

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Air Conditioner Repair in Sudbury, MA 01776

June 19, 2020

“Prompt courteous repair service” – Ursula L.

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Ductless Mini-Split Maintenance in Southboro, MA 01772

June 18, 2020

“Technician was thorough, courteous, and completed the maintenance on our split systems to the excellent service we have always experienced with Chaves Heating and Air Conditioning.” – Howard A.

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Air Conditioner Maintenance in Hudson, MA 01749

June 18, 2020

“It was my first time having someone come from between 10 – 12, as I usually have the first appointment in the morning. As I was having a tea party, it was important that the serviceman come on time and he did. You always have lovely, well trained young men, who come to the house,…

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Air Conditioner Maintenance in Sudbury, MA 01776

June 17, 2020

“Very efficient, thorough and polite.” – Carol M.

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Air Conditioner Maintenance in Hudson, MA 01749

June 15, 2020

“Today I had my yearly maintenance for my A/C. Albert was prompt, friendly and very efficient. He did tell me that my pump was running slowly. He showed me the pump, explained in detail how it worked. He showed me the safety backup, and felt it was fine for me to wait until my next…

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Air Conditioner Repair in Framingham, MA 01701

June 9, 2020

“TJ located and fixed the problems. Still need to do the heating service” – Sandra W.

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Air Conditioner Maintenance in Hudson, MA 01749

June 5, 2020

“The serviceman was excellent. He took the time to go over everything he did. He knew his “stuff”.” – Gene L.

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Air Conditioner Maintenance in Hudson, MA 01749

June 5, 2020

“Mark was probably the most knowledgeable, careful, and thorough CHAVES technician I have ever had. He said that he has been working for you since 2004, and it showed. He explained and answered every question I had. I will be asking for him by name in the future! I certainly hope you will use this…

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Air Conditioner Repair in Acton, MA 01720

May 30, 2020

“Service provider was extremely helpful.” – Jane m.

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Air Conditioner Repair in Lancaster, MA 01523

May 28, 2020

“We were very happy with the service from TJ Swanfeldt. He was able to fix our air conditioning unit very quickly. We were afraid we were going to need a new unit. We called in the morning and were serviced before 6:00 PM. We were very pleased.” – Anthony D.

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Air Conditioner Maintenance in Marlborough, MA 01752

May 27, 2020

“Always a pleasure to have one of your technicians checking the system!” – Elizabeth K.

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Air Conditioner Maintenance in Hudson, MA 01749

May 27, 2020

“The young man who did the service for me today was very polite, helpful, and knowledgeable. I have been using Chaves for many many years. I am always happy with this service.” – Jean M.

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Whole House Humidifier Maintenance in Framingham, MA 01701

May 27, 2020

“Excellent service person. Fast service & took care of problem” – Marcia L.

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Air Conditioner Maintenance in Marlborough, MA 01752

May 26, 2020

“Great service…….on time, efficient and professional!” – Joan L.

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Air Conditioner Maintenance in Holliston, MA 01746

May 20, 2020

“As always with this company, a very efficient, pleasant, and on-time service call, this time with a knowledgeable technician named TJ. This company simply does a good job and does it with a bit of old fashioned work ethics.” – Len Z.

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Gas Furnace Repair in Stow, MA 01775

May 11, 2020

“Technician was terrific.” – patricia w.

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Boiler Replacement in Harvard, MA 01451

May 5, 2020

“These guys are great, quality work, covid-aware, follow through is excellent. I highly recommend Andre Chaves and his crew.” – Glenn A.

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Air Conditioner Repair in Hudson, MA 01749

May 4, 2020

“Fast service Found the issue very fast and fixed took1/2 hour max. Thank You” – Rich C.

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Gas Furnace Repair in Hudson, MA 01749

April 27, 2020

“Chaves had a repairman here within an hour to fix our furnace on a Saturday. The problem was quickly diagnosed and fixed promptly. We highly recommend their services.” – Warren E.

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Boiler Installation in Maynard, MA 01754

March 13, 2020

“We were very pleased with Chaves from start to finish. Nelson spent a lot of time with us designing a heating system to work well in a tough spot. The installers were top-notch, and professional, as well–good job!” – Don W.

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Zone System Repair in Sudbury, MA 01776

March 12, 2020

“Satisfaction on repair of thermostat — number 5 (highest). The technician was very good on determining the solution — repair wire separation.” – David C.

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Boiler Maintenance in Hudson, MA 01745

February 4, 2020

“Olusola and his partner did a great job (as usual).” – John W.

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Air Conditioner Installation in Hudson, MA 01749

January 9, 2020

“From meeting with Nelson at the start, to Mark and his two other worker the experience was great. Nelson provided me with valuable information that 3 other companies had not and also agreed with me about issues I felt were important. Mark from installation is a very hard worker who communicates frequently to see where…

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Boiler Maintenance in Maynard, MA 01754

December 23, 2019

“Esan was very polite and on time. I had forgotten to reset the timer for the filters and he reminded me how to do it. The are was very clean after he left.” – Joseph R.

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Gas Furnace Installation in Marlborough, MA 01752

December 14, 2019

“Chaves as always demonstrates the best in customer service and professionalism. A reflection of their management from top down (Hudson, MA location). We have been customers for 22 years. Thank you!” – Ray C.

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Gas Furnace Maintenance in Hudson, MA 01749

December 13, 2019

“Mike had had a busy day, arriving a bit late. Explained when I had to leave to go elsewhere, he noted that the furnace checkup could be done in that time frame. Which indeed it was. He was polite, concerned, and efficient. He explained clearly what he had done and was willing to answer questions.…

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WiFi Thermostat Help in Holliston, MA 01746

November 8, 2019

“I had a need to control my thermostat via wi fi and service was immediate and performed to perfection. Instructions provided on operation and I am now good to go!!” – Joe D.

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Air Conditioner Maintenance in Hudson, MA 01749

October 28, 2019

“I have been on a contract with Chaves for several years now for both my AC and furnace. The folks they send in for maintenance are great and very well trained in their field. I would recommend Chaves to anyone and give them a ***** rating. Well done! Thanks! – Mary (Betsy) Kurbs”

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Gas Furnace Maintenance in Ashland, MA 01721

October 10, 2019

“Excellent service! Mr. Babtista did a great job. He is a true professional and a gentleman.” – Tony M.

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Air Conditioner Maintenance in Fitchburg, MA 01420

September 13, 2019

“We are more than pleased with the cleaning service performed this morning on our Mitsubishi Electric Cooling & Heating system. Technician, Richard Rumson, went above and beyond to make sure our unit was cleaned and working like new. He took extreme care in his operation, and worked neatly and methodically from beginning to end. Richard…

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Boiler Replacement in Sudbury, MA 01776

August 21, 2019

“Chaves was prompt in returning my initial call and we quickly scheduled an on-site inspection. The agent was thorough in providing options and a recommendation for a service offering. He responded to a variety of questions as we secured multiple quotes from other vendors for the work. We are thrilled to have selected Chaves, as…

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Ductless Mini-Split Installation in Boylston, MA 01505

August 18, 2019

“We can not say enough about your representative Nelson. He really took the time to assess our needs and to fit us with the best solution for our air conditioning needs. With the exception of a few little hick-ups we are well pleased with the service of this company. I would recommend you in a…

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Air Conditioner Repair in Clinton, MA 01510

August 13, 2019

“Chaves has always been great. Customer service and techs are all friendly, knowledgeable and fair pricing. Even during emergency repairs in arctic temps during the holidays and in a heatwave! Highly recommend!” – Kim & Matt B.

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Air Conditioner Maintenance in Hudson, MA 01749

May 20, 2019

“Efficient and thorough. Very happy with the service and being informed about how the system was performing. A happy customer.” – Fred D.

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Air Conditioner Maintenance in Boylston, MA 01505

May 16, 2019

“Esan performed our annual a/c maintenance today. He did an outstanding job. He is polite, friendly, professional and neat. He also took the time to thoroughly explain our maintenance plans options. He is a wonderful asset for your company.” – Andy W.

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Air Conditioner Maintenance in Marlborough, MA 01752

May 3, 2019

“I have had Richard several times as the tech do furnace and AC maintenance. I just want to say, he goes the extra mile….he is the BEST! Always pleasant, courteous, and explains everything to me. I couldn’t be more pleased! Thank you Richard…you rock!” – Deb D.

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Ductless Mini-Split Installation in Westborough, MA 01581

April 24, 2019

“Chaves installation crews are courteous and professional. Though we initially had issues with the interior units of the mini-split system, Chaves worked with the manufacturer to determine that the issues were a problem with the particular model. Replacement with a different model was promptly scheduled once this was determined. The replacement fully solved the problems…

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Heat Pump Maintenance in Hudson, MA 01749

April 18, 2019

“Thank you so much for your fast service and knowledgeable techs. We have an odd set up for our heat system and everyone recommended Chaves because you knew about the set up in our condos. Everything went great, and great recommendations for the future since I am a new condo owner!” – Kristy P.

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HVAC Service in Marlborough, MA 01752

March 27, 2019

“The upstairs temp unit read OFF and I could not get the heat mode or the heat to work. A very nice gentleman named Will called me right back, asked me a few questions and helped me find the reset button. I pressed it and the unit and the heat turned back on. From the…

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Boiler Replacement in Hudson, MA 01749

March 27, 2019

“I can’t say enough about our experience with Chaves HVAC. From the quoting process to the job being completed, they were incredibly professional. You can tell that when they are asking you questions about your current situation and what you hope to accomplish with their help, they aren’t asking you so they can qualify the…

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Gas Furnace Maintenance in Hudson, MA 01749

March 13, 2019

“Matthew and Daniel did an excellent job explaining the maintenance contract and the service being performed on my gas furnace. I've been with Chaves for over 16 years and have always been pleased.” – Paul C.

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Furnace Repair in Hudson, MA 01749

February 15, 2019

“Professional, efficient, informative, and reasonably priced. Very pleased and impressed with my service call today. Thank you!” – Michael t.

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Heat Pump Maintenance in Framingham, MA 01701

December 12, 2018

“Larry, like all of your technicians, was not only capable, but personable and considerate, as well. I would recommend Larry to anyone, and hope that you appreciate what a conscientious employee he is. I would also recommend Chaves in the highest possible terms. Chaves has done a magnificent job maintaining our heat pump, as well…

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Gas Furnace Maintenance in Sudbury, MA 01776

November 29, 2018

“Service was simple and easy!” – Diane J.

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Gas Furnace Repair in Hudson, MA 01749

November 22, 2018

“We called your emergency service early Thanksgiving morning, a VERY cold day. The answering service greeted us courteously and indicated that a service person would call shortly. That is exactly what happened. Within the hour, Esan was here. He promptly found and fixed the problem. Esan presented as a polite and knowledgeable service technician. We…

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Air Conditioner Installation in Worcester, MA 01606

October 29, 2018

“We had an excellent experience with Chaves for our AC install. From our initial inquiry to the final call to pay the invoice, we experienced superior customer service. The time spent to educate us on the products and services so we could make an informed decision went above and beyond. I really can't say enough…

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Gas Furnace Repair in Maynard, MA 01754

October 26, 2018

“I found everyone at Chaves I dealt with to be very customer-focused and technically sophisticated. From making the appointment with the front office, to the excellent work performed by the technician Olusola Esan to the billing/pricing information Donna provided. I would recommend them without qualification!” – Ilene R.

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Service in Hudson, MA 01749

October 10, 2018

“Lanre was great, explained everything that he was doing. He also explained the services Chaves provides. I have recommended Chaves to a friend.” – Grace D.

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Furnace Maintenance in Hudson, MA 01749

October 8, 2018

“Had scheduled time for furnace annual maintenance, office called to say technician could came early, that was great. Technician was extremely professional, efficient to complete service in a timely manor.” – Barry B.

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Gas Furnace Repair in Westford, MA 01886

September 26, 2018

“Richard did a great job of replacing a significant component of our Trane furnace under the extended Trane warranty. Thanks Richard” – steven H.

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Gas Furnace Maintenance in Framingham, MA 01702

September 25, 2018

“The service performed by Richard, very thorough and knowledgeable.” – Gerald H.

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Furnace and Air Conditioner Service in Southboro, MA 01772

September 6, 2018

“Impressed by Larry's work ethics. He checked Furnace and A/C” – Maureen V.

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Air Conditioner Repair in Hudson, MA 01749

July 5, 2018

“Special thanks to the team at Chaves for wonderful service – from my initial call into the office to report AC issues during the heat wave, to the technician's articulate and pleasant nature during the repair. During a period of high call volume due to extreme heat it's easy to let stress impact your serviceability,…

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Air Conditioner Repair in Boylston, MA 01505

July 4, 2018

“We have two separate central A/C units serving our home. When one of the units failed two years ago we called a well respected local repair/installation HVAC company (not Chaves) who performed the repair (a dead capacitor). Earlier this year Chaves was low bidder on a new furnace for our home and did a great…

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Ductless Mini-Split Maintenance in Hudson, MA 01749

May 10, 2018

“Since having the Mitsubishi ductless system installed a few years ago, we have been very impressed with the level of professionalism of the people you have working for you. Everyone we have met or talked to on the phone have been extremely polite, helpful, and caring that we are satisfied with what we want. Your…

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Air Conditioner Maintenance in Maynard, MA 01754

May 3, 2018

“Ricky explained the new service plan and helped me choose the best one for my needs. He serviced both my gas forced-air heating system and my central AC system. A few things came up during the maintenance and he explained what needed to be done and why. He also answered a few questions for me.…

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Gas Furnace Repair in Marlborough, MA 01752

April 18, 2018

“Will H. was just at the house troubleshooting a gas smell that turned out to be a large birds nest clogging the flu pipe, he cleaned it out and replaced the flu cap on the roof to prevent future nests. Will was very professional, knowledgeable and personable and didn't mind me looking over his shoulder…

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Gas Furnace Repair in Concord, MA 01742

March 27, 2018

“Excellent response time. Quick turnaround on the needed part. Timely and professional installation. These people understand the importance of customer service.” – R S.

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Tankless Hot Water Heater Replacement in Sudbury, MA 01776

March 8, 2018

“Just wanted to highly recommend Chaves HVAC. Before/after photos of my latest energy efficiency upgrade. (Navien OnDemand hot water). Chaves performed the work promptly and flawlessly. I'd gotten a quote in Jan, thinking about it, then weekend wind storm caused power surges that fried electronics atop the old tanks (also fried my refrigerator and garage…

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Boiler Maintenance in Concord, MA 01742

March 1, 2018

“Jacob Marshall and Kevin did the usual Excellent Chaves maintenance on our original Buderus. We look forward to the replacement of the air inlet pipe, Venturi, and the gaskets, seal and seal set as Jacob suggested. Thank you for providing us with excellent, professional service. Sincerely, – John and Patricia G.

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Gas Furnace Repair in Sudbury, MA 01776

February 21, 2018

“Chaves responded quickly to resolve a failure of my gas furnace. Effectively diagnosed the problem and sent technician to do the repair in less than one day.” – Robert L.

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Gas Furnace Replacement in Wayland, MA 01778

February 5, 2018

“Job well done! We had a little miscommunication regarding when payment was due. I thought it was fair to pay, in full, after the inspections. Again, job well done and I would both refer and call on you again. Thanks, Steve” – Stephen F.

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Gas Furnace Installation in Hudson, MA 01749

February 2, 2018

“Good experience with sales, installation team and followup.” – Robert D.

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Gas Furnace Replacement in Hudson, MA 01749

January 12, 2018

“My entire experiece with Chaves was excellent. We had problem with fernace in on cold morning and we called. They called back in a few hours and sent someone to examine the problem, they told us how to get by exsiting problems and backup options. On second day, they sent someone to evaluate the situation…

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Gas Furnace Replacement in Hudson, MA 01749

December 23, 2017

“Picked the right company. In and out in less than four hours” – Thomas S.

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Gas Furnace Replacement in Marlborough, MA 01752

December 8, 2017

“Mike and Al replaced my furnace, installed a new central ac system, and also installed a new humidifier. These guys did an excellent job – my furnace was original to my home built in the 70's so it was somewhat of a tricky install – and they did an amazing job in a very timely…

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Geothermal Heat Pump Repair in Marlborough, MA 01752

December 6, 2017

“Owner Manny Chaves managed to fit us into a packed schedule to come and get my Climatemaster geothermal heat pump running right after the Christmas holiday. Clearly a methodical guy who understands the way the entire system works and potential things that could go wrong- and our experience has been that this expertise is not…

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Boiler Replacement in Marlborough, MA 01752

December 1, 2017

“The team was prompt, professional, and very easy to work with. They answered all my questions, eased any concerns, and installed the unit to meet my expectations and preferences. Will definitely be using Chaves again.” – Ryan L.

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Gas Furnace Installation in Marlborough, MA 01752

October 31, 2017

“Service was fast, clean and efficient. I was pleasantly surprised at how quickly I was able to get an installation appointment. The two technicians from Chaves (I believe one was TJ, and I missed the other's name) were friendly, professional, worked faster and cleaner than expected, and were very respectful of my home. I'd highly…

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Gas Furnace Replacement in Maynard, MA 01754

October 25, 2017

“The complete replacement of two HVAC systems went very smoothly. From the proposal process through to the initial startup the Chaves team has been professional, courteous, and respectful of my questions and requests. I am very satisfied with the workmanship of the installation and the followup help with the MassSave rebates.” – Don A.

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Gas Furnace Replacement in Marlborough, MA 01752

October 24, 2017

“I want to thank Chaves for the professional work they performed installing our totally new HVAC system. The entire installation was completed in one day, as Joe Chaves had promised. The installers were neat, efficient, and courteous. We are thrilled with the efficient performance of the TRANE system. Joe even completed the required paperwork for…

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Boiler Replacement in Hudson, MA 01749

October 16, 2017

“We are very happy with our new boiler and hot water heater. From the second we met with Joe to give us a quote we saw the difference with Chaves. I had received a few quotes from other quotes and Joe was by far the most professional and gave us the only detailed quote. He…

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Gas Furnace Installation in Littleton, MA 01460

October 14, 2017

“Had Chaves as my HVAC provider for 16 yrs. Theyve installed AC and a new furnace. They are all prompt, honest, neat and efficient. Every service person has been great and theyve rescued me a few times at horrible hrs. Cant say enough about how good they are” – Marie R.

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Gas Furnace Maintenance in Hudson, MA 01749

September 26, 2017

“Jacob took care of my furnace tune up. He is a very knowledgeable technician who took care of my service in a very professional and respectful manner. Jacob is mature beyond his years and has excellent people skills.” – John H.

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Air Conditioner Maintenance in Hudson, MA 01749

September 25, 2017

“I had an emergency with my air conditioner system, called the company they were fast and efficient to solve the problem. The company sent to my home a very experienced professional, who was patient to explain what was going on, how I could prevent that from happening again, and did a very careful and well…

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Gas Furnace Maintenance in Marlborough, MA 01752

September 25, 2017

“To Chaves Customer service, I just want to thank Chaves Heating & A/C, for the recent heating maintenance service you have provided to our home today. We have used Chaves Heating since 2010 for all our home needs and they go above and beyond the call of service. They have an excellent crew that are…

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Gas Furnace Installation in Marlborough, MA 01752

September 21, 2017

“Everything went faster than we expected and without a hitch. Installers arrived on time and did a great job and cleaned up when finished. The whole process was very efficiently done. We are happy to recommend Chaves to others and have done so.” – George G.

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Ductless Mini-Split Maintenance in Lancaster, MA 01523-2143

September 1, 2017

“The service tech, Jacob, just left my house. He was on time and courteous and he made sure to put on his shoe covers. I have had this heat pump for 10 years now. He answered all of my questions re: life expectancy of the unit and the components of it really well. He told…

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Air Conditioner Maintenance in Northborough, MA 01532

August 15, 2017

“I wanted you to know that your service man Esan was excellent as always and I appreciate his expertise. He was very thorough and explained to me everything he did as he worked through it. I now have a better appreciation for what my yearly service does for the efficiency and life span of my…

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Air Conditioner Repair in Hudson, MA 01749

August 9, 2017

“Called and got a service tech to come to my home within a few hours. I was impressed with the woman who answered the phone; she was very helpful and professional. She told me what to expect and that is exactly how things were done. "Dan" the tech, arrived when expected. He diagnosed and completed…

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Air Conditioner Installation in Westborough, MA 01581

August 8, 2017

“Joe, meant to contact you earlier to let you know that we were pleased with the installation of the second story furnace and air conditioner. Your installation team was very nice and easy to have in the house (important), and the electrician and gas guys were also very nice. Actually, the electrician replaced a GFI…

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Air Conditioner Installation in Hudson, MA 01045

August 8, 2017

“I wanted to follow-up on an AC request I made a month or so back – we tried unsuccessfully to revive our old system and worked with several different companies to get the repairs and estimates, etc during the process. I won’t bash anybody on here of the companies that deserve a bit of bashing…

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Air Conditioner Maintenance in Shrewsbury, MA 01545

August 8, 2017

“Chaves HVAC was a strong referral from my prior company. As a first time customer they provided prompt and efficient response to repair my leaking AC. The tech had the expertise to identify the problem quickly, keeping me informed of what was needed and the cost. A very good first impression.” – Ken B.

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Air Conditioner Replacement in Shrewsbury, MA 01545

August 3, 2017

“The team that showed up was courteous, clean, and explained everything. TJ was really great.” – Shannon C.

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Air Conditioner Repair in Hudson, MA 01749

July 24, 2017

“Dave Piper came promptly and he very efficiently diagnosed the air conditioner problem as a dirty coil and burnt wire. Dave repaired the AC quickly and professionally. I give 5 stars for an excellent, highly competent Chaves employee, Dave Piper. * I am a loyal Chaves customer since 2008″ – Colleen R.

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Promptness, Thoroughness and Honesty

January 11, 2017

“Of all the five heating contractors that came to my house, Chaves Heating was the ONLY company that did a heating/cooling calculation of my house. I value promptness, thoroughness and honesty.” -G.L.

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Excellent Job

December 13, 2016


“Service second to none. Installed same day with concern for heat in our home in the middle of winter. Excellent job.” -S.S.

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We Appreciate Good Service When We Get It

November 9, 2016

“I am writing to tell you about the great service we received from one of your technicians. He was the only technician out of 5 from 2 different companies that was able to figure out what was wrong with our heating system after a 2 year struggle. The technician asked all the right questions and…

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Consistent Quality of Service

November 6, 2016

“Just a note to thank you for your consistent quality of service. I called 45 minutes ago because my heat was out. 15 minutes later Derrek arrived and quickly diagnosed the problem. He took the time to clearly explain what the problem was with my system in terms that a non-technician like myself could understand. This…

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Extremely Patient And Helpful During Our Very Stressful Time

July 11, 2016

“I just wanted to let you know how wonderful your service technicians were to me on Sunday. We had a frozen coil in the air handler in the attic and both technicians I talked with were extremely patient and helpful during our very stressful time.  I am very happy that we have Chaves to call…

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I’m Very Happy

May 20, 2016

“Chaves Heating was excellent. I’m very happy.” -F. P.

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Absolutely Fabulous

March 2, 2016


“Chaves was absolutely fabulous – truly professional with a genuine work ethic.”
 -L.R.

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